Industry standards affect the diffusion and adoption of new technology and the competitiveness of individual players but their development is not under the direct control of individual actors. Examines the role and importance of personal networks in the development of industry standards on the...

In the highly competitive cellular phone market, Sprint has pioneered some marketing and sales practices that, in effect, allow the co‐creation of value in cooperation with the customer. When it works, co‐creating value with customers leads to highly desirable customization, a potent way of...

The importance of a market orientation as the basis for meeting customer expectations is well known in marketing. In applying this concept to networks or netchains, the concept “customer horizon” is proposed to measure the ability to name or identify downstream customers and their...

Many real-life networks, such as the World Wide Web, transportation systems, biological or social networks, achieve both a strong local clustering (nodes have many mutual neighbors) and a small diameter (maximum distance between any two nodes). These networks have been characterized as...

This longitudinal study examines the impacts of supervisors' promotion paths and gatekeeper status on the career outcomes of technical subordinates in a dual ladder system. Results indicate that project supervisors significantly affect the chances of one's promotion along each track....