"Sales handles - Previous Book: The NEW Elevator Pitch, has sold nearly 30,000 copies worldwide and Chris has published seven books so far. - Sales Through Clients and Business: Chris' clients include HP, Salesforce, Unilever, Discover Card, Great American Insurance, The Jewish Federations of...

Formal systems thinking methods are not readily understandable, applicable nor necessarily useful in the dealing with complex problem domains facing managers in the public sector workplace. This thesis explores the design of other practical techniques that managers, designers, business systems...