Purpose – This exploratory study aims to present data collected from a collaborative project designed to assess leadership development needs in a healthcare setting. Design/methodology/approach – The research describes a three‐phase design that draws primarily upon qualitative data...

Outlines how human competency engineering can be used as a change maangement or organizational development tool, based upon studies conducted in Canada, Hong Kong and Indonesia. Suggests that a change model based on the practical application of social science and physical science concepts can be...

Describes the development of a competency model for middle‐senior managers in a large fashion retailing company, to encourage them to act more strategically. Discusses the relative benefits of researching a custom‐made model against using or adapting a generic model. Describes how the model...

The government agency at the centre of the study is concerned with public welfare. Its appraisal system is based on a “performance management system”, the purpose being to ensure that employees work in the most effective way possible to deliver the agency’s business. Individuals are...

This paper is concerned with the formulation of a framework for understanding the development and change of the competences of firms. Today, there is near universal agreement that the competitiveness of firms rests on the (core) competences that firms possess. However, little attention has been...

Describes the evolution of European Passenger Services from its creation as a subsidiary of British Rail, through direct ownership by Government, to impending private sector ownership. Explains the international business in which EPS operates. The main thrust of the article describes the...

Presents the research frame, methods and results of a study of top team competences in small‐ to medium‐sized enterprises sponsored by the Training and Employment Agency in Northern Ireland. Explores a “postulated” framework of competence using a modified version of repertory grid with...

Examines research activity in executive competencies, and the Management Charter Initiative M3 framework. Briefly outlines executive competency frame‐works currently being developed and indicates future directions.