Purpose – The purpose of this paper is to describe an award‐winning course on mental resilience, developed by digital‐learning and communication specialist Saffron Interactive, for Transport for London. Design/methodology/approach – Explains the reasons for the training, the form it...

Purpose – Describes an award‐winning induction program for new sales advisors at satellite‐broadcasting company Sky. Design/methodology/approach – Explains the reasons for the program, the form it takes and the results it has achieved. Findings – Reveals that the Get Up to Speed...

Purpose – The purpose of this paper is to provide a more complete theoretical model of retail e‐learning assessment module use. The location (i.e. onsite versus offsite) of assessment and prior experience is treated as moderators between motivation/intention, uses, and value; and differences...

Purpose – The paper seeks to reveal how Ford of Europe communicated the importance of its “Feel the Difference” brand strategy to more than 20,000 European employees. Design/methodology/approach – The paper describes how media‐rich learning was devised and implemented, and the results...

Purpose – The paper aims to reveal how rapid e‐learning technologies are allowing organizations to introduce e‐learning into situations where inflexibility and cost would have previously precluded their use. Design/methodology/approach – The paper provides a case study of Everyday...

Purpose – This paper aims to examine the training system adopted at Whitbread, which manages businesses in the hotel, restaurant and coffee‐shop sectors, and employs 35,000 people to serve the 11 million customers who each month visit one of its 1,400 outlets across the UK....

By application of case-based learning (CBL) various effects can be analyzed and demonstrated more easily. In the area of medicine one rapidly reaches boundaries in the visualization of complex information [J.L.M. Poiseuille, Recherches experimentales sur le mouvement des liquids dans les tubes...

Purpose – The purpose of this paper is to provide an overview of a new development in learning technology, while also demonstrating detailed knowledge of key developments. The new development in learning technology – known as dynamic publishing – makes possible advances in personalised and...