Hallier Willi, Christine; Nguyen, Bang; Melewar, T.C.; … - In: Qualitative Market Research: An International Journal 17 (2014) 4, pp. 410-440
Purpose – This study aims to evaluate elements of corporate communication in online communities (OCs) and their influence on corporate impression formation. Interactive online platforms such as OCs are growing. Companies are discovering their importance and increasingly include OCs in their...