The slow diffusion of self-service banking technologies (SSBTs) into the mature consumer market necessitates research to better understand this growing section of the population and the diversity that exists within this market. This research analyses the 50+ market through a segmentation...

The business value of Enterprise Systems (ES), and in general large software implementations, has been extensively debated in both the popular press and in the academic literature for over three decades. Organizations have invested heavily in Enterprise Systems (and related infrastructure),...

Recent advances in networking, handheld computing and sensors technologies haveled to the emergence of context-aware systems. The vast amounts of personal information collected by such systems has led to growing concerns about the privacy of their users. Users concerned about their private...

Simulation is a vital tool in research methods for investigating lifecycle issues in critical application areas, such as scenarios involving trust. Our trust model is premised on the belief that the ability to form and evolve explicit values for trust in other principals in an interaction allows...