How does open source development work and how can profit-oriented firms harness this new way of production? These are the two main questions we investigate in this report. Reviewing the academic literature, we give a comprehensive survey of the state of the art in economic research on open...

Software producers are making greater use of customer error reporting to discover defects and improve the quality of their products. We study how software development differences among producers (e.g., varying levels of process maturity) and software class and functionality differences (e.g.,...

Existing data centers today are not ready to support IT organizations to meet the ever changing business demands. Hence, next generation of data center like Software Defined Data Center (SDDC) is explored and expected to come to rescue. However, SDDC is relatively new since its inception in 2012...