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Year of publication
Subject
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IT service provider 1,470 IT-Dienstleister 1,470 Outsourcing 427 Deutschland 269 Germany 269 Informationstechnik 234 Cloud Computing 223 Cloud computing 223 Auslandsverlagerung 190 Offshoring 190 Information technology 163 Informationsmanagement 154 Betriebliches Informationssystem 150 Business intelligence system 145 Information management 145 India 136 Indien 135 Business services 123 Unternehmensdienstleistung 123 Dienstleistungsqualität 116 Service quality 116 Lieferantenmanagement 109 Supplier relationship management 109 Software industry 104 Softwareindustrie 104 Prozessmanagement 99 Software 99 Business process management 97 Digitale Dienste 90 Web-based service 90 Dienstleistungssektor 85 Theorie 85 Theory 85 Service industry 84 Softwareentwicklung 73 Software development 71 Unternehmen 67 Dienstleistungsmanagement 66 Service management 66 ICT industry 60
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Online availability
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Undetermined 251 Free 211 CC license 5
Type of publication
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Article 1,022 Book / Working Paper 463 Journal 8
Type of publication (narrower categories)
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Article in journal 603 Aufsatz in Zeitschrift 603 Aufsatz im Buch 415 Book section 415 Graue Literatur 132 Non-commercial literature 132 Case study 101 Fallstudie 101 Hochschulschrift 90 Arbeitspapier 80 Working Paper 80 Thesis 76 Collection of articles of several authors 31 Sammelwerk 31 Aufsatzsammlung 23 Forschungsbericht 9 Konferenzschrift 9 Reprint 9 Collection of articles written by one author 8 Market information 8 Marktinformation 8 Sammlung 8 Conference paper 7 Guidebook 7 Interview 7 Konferenzbeitrag 7 Ratgeber 7 Conference proceedings 4 Statistik 4 Handbook 3 Handbuch 3 review-article 3 Abstract 2 Advisory report 2 Bibliografie enthalten 2 Bibliography included 2 Gutachten 2 Amtsdruckschrift 1 Bibliografie 1 Bibliography 1
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Language
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English 930 German 545 Undetermined 12 Italian 4 French 2 Polish 2 Russian 2 Finnish 1 Hungarian 1 Spanish 1
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Author
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Willcocks, Leslie 27 Dibbern, Jens 20 Lacity, Mary Cecelia 20 Hirschheim, Rudy A. 19 Heinzl, Armin 17 Gürtler, Joachim 16 Brenner, Walter 14 Buxmann, Peter 13 Zarnekow, Rüdiger 13 Hess, Thomas 12 Kotlarsky, Julia 10 Krcmar, Helmut 10 Oshri, Ilan 8 Uebernickel, Falk 8 Benlian, Alexander 7 Boes, Andreas 7 Diefenbach, Heiner 7 Erek, Koray 7 Keuper, Frank 7 Glahn, Carsten von 6 Heck, Eric van 6 Rottman, Joseph W. 6 Schulz, Veit 6 Burr, Wolfgang 5 Böhmann, Tilo 5 Carmel, Erran 5 Cater-Steel, Aileen 5 Chadee, Doren 5 Dauer, Monika 5 Gopal, Anandasivam 5 Gründer, Torsten 5 Hegele-Raih, Cornelia 5 Hirakawa, Hitoshi 5 Hong, Yili 5 Kaiser, Ulrich 5 Kauffman, Robert J. 5 Kobayashi-Hillary, Mark 5 Koppius, Otto 5 Kämpf, Tobias 5 Matros, Raimund 5
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Institution
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European Commission / Directorate-General for the Information Society and Media 6 AXELOS Limited 5 AXELOS <Firma : London / Norwich> 4 Deutsche Bank <Frankfurt am Main> / Research 3 Institut der Deutschen Wirtschaft Köln 3 International Labour Organization (ILO), United Nations 3 Zentrum für Europäische Wirtschaftsforschung 3 European Commission / Directorate-General for Communications Networks, Content and Technology 2 European Insurance and Occupational Pensions Authority 2 Fraunhofer-Institut für System- und Innovationsforschung 2 Hochschulrektorenkonferenz / Ständige Kommission für Neue Medien und Wissenstransfer 2 IGI Global 2 Logos Verlag Berlin 2 Multikonferenz Wirtschaftsinformatik <2008, Garching b. München> 2 Shaker Verlag 2 Spark Ltd 2 Time.lex 2 epubli GmbH 2 mitp Verlags GmbH & Co. KG 2 Arthur's Legal 1 Books on Demand GmbH <Norderstedt> 1 Bundesverband der Deutschen Volksbanken und Raiffeisenbanken 1 Büro für Technikfolgen-Abschätzung beim Deutschen Bundestag 1 Danish Technological Institute 1 Deloitte-Mittelstandsinstitut <Bamberg> 1 Dpunkt.Verlag <Heidelberg> 1 EconWPA 1 Fraunhofer-Institut für Arbeitswirtschaft und Organisation 1 Friedrich-Schiller-Universität Jena 1 Haufe-Lexware GmbH & Co. KG 1 Hochschul-Informations-System GmbH 1 IDC 1 IT Service Management Forum Deutschland 1 Ifo-Institut für Wirtschaftsforschung 1 Institut der Deutschen Wirtschaft Köln Consult 1 Institut für Technik der Betriebsführung im Handwerk 1 International Telecommunications Society 1 Julius-Maximilians-Universität Würzburg 1 Karlsruher Institut für Technologie 1 Klaus Kellner Verlag e.K. 1
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Published in...
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HMD : Praxis der Wirtschaftsinformatik 38 SpringerLink / Bücher 24 Erfolgsfaktor IT-Management : so steigern Sie den Wertbeitrag Ihrer IT 20 Journal of management information systems : JMIS 18 Wirtschaftsinformatik & Management : Zeitschrift für Business-IT 17 Information systems outsourcing : enduring themes, global challenges, and process opportunities 15 IT-Outsourcing in der Praxis : Strategien, Projektmanagement, Wirtschaftlichkeit 14 Ifo-Schnelldienst 14 Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group 14 International journal of business information systems : IJBIS 14 International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association 14 Information systems research : ISR 13 Praktisches IT-Management : Controlling, Kennzahlensysteme, Konzepte 13 The practice of outsourcing : from information systems to BPO and offshoring 13 Information systems management 12 Information systems outsourcing : towards sustainable business value 12 Kundenzufriedenheit im IT-Outsourcing : das Optimum realisieren 12 Software-as-a-Service : Anbieterstrategien, Kundenbedürfnisse und Wertschöpfungsstrukturen 12 Strategic outsourcing : an International journal 11 Management information systems : mis quarterly 10 Harvard-Business-Manager : das Wissen der Besten 8 Managed Services : IT-Sourcing der nächsten Generation 8 Gabler Edition Wissenschaft 7 International journal of networking and virtual organisations : IJNVO 7 Corporate Shared Services : Bereitstellung von Dienstleistungen im Konzern 6 Innovatives IT-Management : Management von IT und IT-gestütztes Management 6 International journal of services technology and management 6 Journal of global information management : an official publication of the Information Resources Management Association 6 Qualifizieren für eine global vernetzte Ökonomie : Vorreiter IT-Branche: Analysen, Erfolgsfaktoren, Best Practices 6 Research papers in information systems management 6 Springer eBook Collection / Business and Economics 6 ZEW discussion papers 6 China's emerging outsourcing capabilities : the services challenge 5 Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung 5 Dienstleistungen : Vision 2020 ; Herkunft und Zukunft wichtiger Service-Branchen in Deutschland 5 ERIM report series research in management 5 IEEE transactions on engineering management : EM 5 ITK-Kompendium ... : Expertenwissen, Trends und Lösungen in der Informations- und Kommunikationstechnologie 5 Information systems and e-business management : ISeB 5 Information systems frontiers : ISF ; a journal of research and innovation 5
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Source
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ECONIS (ZBW) 1,474 RePEc 8 USB Cologne (EcoSocSci) 7 Other ZBW resources 3 ArchiDok 1
Showing 41 - 50 of 1,493
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Antecedents of Indian information technology service organisations moving up the value chain : a mediation model
Mahendramohan, B.; Kannabiran, G.; Sridevi, P. - In: International journal of business excellence : IJBEX 30 (2023) 4, pp. 507-531
Persistent link: https://www.econbiz.de/10014389037
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Assessing the sustainability of cloud computing service providers for Industry 4.0 : a state-of-the-art analytical approach
Azadi, Majid; Moghaddas, Zohreh; Cheng, T. C. E.; Saen, … - In: International journal of production research 61 (2023) 12, pp. 4196-4213
Persistent link: https://www.econbiz.de/10014372877
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An education in service management : a guide to building a successful service management career and delivering organisational success
Barrow, David - 2023 - First edition
Whether you are contemplating a career in service management or are working in the sector, this book will help you understand current trends, job opportunities, frustrations and progression. It also features contributions from industry professionals to show what their day-to-day service...
Persistent link: https://www.econbiz.de/10015386721
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Influential factor analysis for cloud computing technology service provider
Büyüközkan, Gülçin; Uztürk, Deniz; Maden, Ayça - In: Technological forecasting & social change : an … 192 (2023), pp. 1-18
Persistent link: https://www.econbiz.de/10014443815
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Understanding critical risks of business process outsourcing from the vendor perspective : a dyadic comparison Delphi study
Liu, Shan; Keil, Mark; Wang, Lin; Lu, Yaobin - In: Information & management : the internat. journal of … 60 (2023) 6, pp. 1-17
Persistent link: https://www.econbiz.de/10014459268
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The impact of persuasive response sequence and consistency when information technology service providers address auditor-identified issues in System and Organization Control 2 reports
Sheldon, Mark D.; Bhattacharjee, Sudip; Barkhi, Reza - In: The journal of information systems : JIS ; a semiannual … 37 (2023) 1, pp. 85-107
Persistent link: https://www.econbiz.de/10014277017
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On the improvement of uncertain cloud service capacity
Li, Bo; Tan, Zhen; Arreola-Risa, Antonio; Huang, Yiwei - In: International journal of production economics 258 (2023), pp. 1-15
Persistent link: https://www.econbiz.de/10014282751
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Microsoft's cloud computing and customer satisfaction
Ali, Zarqa Shaheen; Zhang, Chao - In: International journal of business 28 (2023) 1, pp. 2-24
Persistent link: https://www.econbiz.de/10014284151
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Factors influencing adoption of cloud computing services in HEIs : a UTAUT approach based on students' perception
Kabra, Gaurav; Ghosh, Vinit; Joshi, Yatish - In: International journal of business information systems : … 42 (2023) 1, pp. 103-122
Persistent link: https://www.econbiz.de/10014286383
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Power distance orientation as a moderator of psychological ownership-constructive voice to supervisor relationships in IT services organisations of India
Pavitra, K. H.; Sarikwal, Lovy - In: International journal of Indian culture and business … 29 (2023) 1, pp. 114-135
Persistent link: https://www.econbiz.de/10014318384
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