Describes the new generation of computerized workflow systems – by automating the flow of documents and procedures throughout an organization, they can increase the accuracy of clerical tasks, and can therefore improve efficiency. Gives examples of areas where such systems can be used...

Describes an approach to maximizing team performance which integrates traditional business methods with those of the performing arts. Defines the ACE team as aligned, creative and exploring, and explains how the ACE Team Star Profile can be used to create a visual profile of a team′s strengths...

Identifies the magnitude and importance of the level of software development costs in a modern high‐technology manufacturing environment. Analyses the variety of cost control practices as evidenced in the English‐language journals. Develops a holistic feed‐forward control model using the...

Describes a microcomputer software system for total productivity measurement in manufacturing organi‐zations, named TOPROD, developed by the author. Beginning with a discussion advocating the greater use of total productivity ratios in industry, the six main programs of the software are...

Group meetings are a daily component of most businesses but are often considered as unproductive or even a “waste of time” by many participants. Over the past decade, computer‐based systems called group decision support systems (GDSSs) have been developed to improve meetings, and studies...

Documentation has endowed us with the practice of putting all our records into file folders with serial modes; thus the liability of minding them is generated. We may try to shrink the space and to minimize the labour of document keeping, but the performance of information workers and the people...