Global alliances have been promoted as interorganizational relationships that will permit organizations to deal with the increasingly turbulent global markets. Whatever the specific nature of the alliance, trust is seen as an essential constituent of successful relationships. However, most...

The concept of open innovation lies at the heart of the current research debate on innovation and strategy. Existing literature indicates that firms vitalize their interest in opening their innovation processes and business models to commercialize not only their own ideas but also external ones....

Given that the decisions and actions taken by firms affect the loyalty of customers, to the extent that act on satisfaction, trust, and commitment; this study intends to verify if there is a symmetry between the elements on which the supplying company bases its loyalty policies and the primary...

As both the quantity and the variety of published material continue to grow over the years, keeping track of the different publications available and of their respective versions and editions has become a complex task. Besides, given the malleability of digital content, identifying the copy of a...

Software patents have received a great deal of attention in the academic literature. Unfortunately, most of that attention has been devoted to the problem of whether software is or should be patentable subject matter. With roughly 40,000 software patents already issued, and the Federal Circuit...

Despite the popularity and myths regarding CRM as it changes the way how a company interacts with customers and the employees perform their jobs throughout the organization, there are many potential areas of failure in a CRM and overcoming these bottlenecks and pitfalls has become a point of...

Given the increasing competition in the software industry and the critical consequences of software errors, it has become important to develop methods for early forecasting of software quality. This research utilized a novel forecasting approach based on recent work in using prediction markets,...

A large number of studies has been canvassed by the growing rates of diffusion of Open Source Software. However, a formal analysis of the process of competition between open–source and proprietary software is still missing. We propose an epidemic model of innovation diffusion to deal with the...

The paper discusses three key economic problems raised by the emergence and diffusion of Open source software: motivation, coordination, and diffusion under a dominant standard. First, the movement took off through the activity of a software development community that deliberately did not follow...

Public "Beta" launches have become a preferred route of entry into the markets for new software products and web site based services. While beta testing of novel products is nothing new, typically such tests were done by experts within firm boundaries. What makes public beta testing so...