Companies must confront an increasingly competitive environment with lean, flexible and market oriented structures. Therefore companies organize themselves according to their business processes. These processes are more and more often designed, implemented and managed based on standard software,...

Logistics managers are faced with greater customer volatility, higher customer service expectations and pressure to reduce costs. If these conflicting pressures are to be reconciled, increased supply chain flexibility is vital. Enhanced flexibility is achieved through two types of changes to the...

While the importance of SAP software in business applications and in process redesigning may have received attention recently, its effects on fostering process thinking have not been fully recognised. For example, SAP technology has facilitated a process‐oriented approach to system development...

Advanced software is the key to successful laboratory automation. This article first describes a process known as high throughput screening used in the discovery of new drugs. The automation of high throughput screening is then outlined at three different scales of investment and resultant...

In this paper we report on a theoretical model of structured document indexing and retrieval based on the Dempster‐Shafer Theory of Evidence. This includes a description of our model of structured document retrieval, the representation of structured documents, the representation of individual...