Scheduling systems can be developed to model all the significant processes in a business and desktop computers have the power to generate integrated schedules designed to realize optimized throughput. However, the step from design and development to installation and operation introduces the...

Much has been written in recent years about using computers packages to assist qualitative data analysis. The focus has been on the implications of this development for the analytical process. This paper describes the use of NUD*IST in a recently completed study of the experiences of chronically...

Most qualitative data analysis programs include a code and retrieve function. We argue that on-screen coding and the retrieval of coded segments, or snapshots, can result in researchers missing important process elements in focus group data, the moving picture. We review the literature on the...

Posits that, as the pace of change has accelerated rapidly and created unprecedented uncertainty in the markets of this decade, many companies have needed to dispense with existing, once reliable, practices in order to remain competitive. Suggests that the efficacy of one particular marketing...