Chapter 1 - Customer-Centric Support Services: An Introduction to the next frontier for competitive advantage in the digital era -- Chapter 2 - Customer-Centric Support Services in the Digital Era -- Chapter 3 - Information as a Service for Consumer Decision Making -- Chapter 4 - The role of...

Chapter 1: Introduction to Digital Transformation -- Chapter 2: Unleashing the Power of Data -- Chapter 3: Improving Productivity with New Digital Toolsets -- Chapter 4: Delivering Digital Transformation through Business Outcomes -- Chapter 5: Exploring Data Mining and Algorithms -- Chapter 6:...

Chapter 1. Where Are We Now? Where Are We Heading? From RPA To Digital Transformation -- Chapter 2. A Strategic Approach to Robotic Process Automation -- Chapter 3 Robotic Process Automation: Just Add Imagination -- Chapter 4 RPA in Financial Services -- Chapter 5 Managing Agility at Scale --...

1 Introduction -- 2 Individual Entrepreneurs’ Alertness Makes Digital Economy Grow -- 3 Predicting Entrepreneurial Performance through the Lens of Entrepreneurial Orientation and Digital Adoption: A Machine Learning Approach -- 4 Social Media Analytics for Digital Entrepreneurs -- 5 Digital...

Technologies for Digital Transformation. Towards the Future of Organisations -- Exploring Emerging Technologies -- Manufacturing SMEs and Artificial Intelligence: be-tween Promises and Paradoxes -- Investigating the Artificial Intelligence Debate in Organisation and Management Studies -- Do...