Rachmania, Ilma Nurul; Yudoko, Gatot; Basri, Mursyid Hasan - In: Journal of open innovation : technology, market, and … 12 (2026) 1, pp. 1-13
Implementing a unified Electronic Health Record (EHR) system is critical for modernizing healthcare services, yet involves complexities extending far beyond technological considerations. This study examines Indonesia's national EHR initiative, Satu Sehat, employing Soft Systems Methodology (SSM)...