interactions. We examine how the linguistic concreteness of investors' questions adapts to online media and face … mechanism is moderated by sender characteristics, message attributes and response concreteness patterns. Such adjustments …

Purpose This paper investigates how two characteristics of language, abstractness vs concreteness and narrativity … analyses to test the hypotheses on the effects of abstractness vs concreteness and narrativity on engagement, and on the … moderation effects of content variety and emotional tone. Findings The authors found that abstractness (vs concreteness) and …

known about how the concreteness of language used in these reviews influences perceptions of deception. This study aims to … concreteness of online reviews (abstract vs concrete) impacts consumers’ perceived deception. Design/methodology/approach Two … scenario-based experiments were conducted to examine how the concreteness of online reviews (abstract vs concrete) influences …