This study investigates the processes through which transformational leaders influence employee psychological health. The results indicate that employees' perceptions of justice of the organization and psychological empowerment mediate the positive relationship between transformational...

Purpose – This paper aims to adopt a conservation of resources (COR) theoretical approach to examine the process of value co-destruction (VCD) emanating from the misuse of customer resources by organisations. Design/methodology/approach – A critical incidents approach was adopted where 120...