Nurmi, Antti; Hallikainen, Petri; Rossi, Matti - In: Business Process Management Journal 17 (2011) 5, pp. 711-731
Purpose – In large system development efforts organizational and managerial issues are often more challenging than technical ones. One of the key concerns of managers is the control and evaluation of the overall development effort. The purpose of this paper was to analyze the evaluation of...