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  • Search: subject:"Consumer Assessment of Healthcare Providers and Systems"
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Year of publication
Subject
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Consumer behaviour 2 Dienstleistungsqualität 2 Expense Management 2 Gesundheitsversorgung 2 Gesundheitswesen 2 Health care 2 Health care system 2 Hospital 2 Konsumentenverhalten 2 Krankenhaus 2 Patienten 2 Patients 2 Service quality 2 Clinician & Group Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) 1 Consumer Assessment of Healthcare Providers and Systems 1 Customer satisfaction 1 Data Mining 1 Data mining 1 Emergency department 1 HCAHPS 1 HCAHPS Hospital 1 Hospital Consumer Assessment of Healthcare Providers and Systems Survey 1 Hospital Consumer Assessment of Healthcare Providers and Systems survey 1 Hospital Management 1 Kundenzufriedenheit 1 Learning organization 1 Lernende Organisation 1 Narrative Methode 1 Narrative method 1 Notaufnahme 1 Survey Hospital Management 1 confidence 1 content analysis 1 emergency department 1 office staff courtesy and helpfulness 1 organizational learning 1 patient experience 1 patient narratives 1 patient satisfaction 1 patient-provider communication 1
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Online availability
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Free 2 Undetermined 2
Type of publication
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Article 2 Book / Working Paper 2
Type of publication (narrower categories)
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Article in journal 2 Aufsatz in Zeitschrift 2
Language
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English 2 Undetermined 2
Author
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McCaughey, Deirdre 2 Stalley, Samantha 2 Williams, Eric 2 Grob, Rachel 1 Lee, Yuna S. H. 1 Matta, Sasmira 1 Nembhard, Ingrid M. 1 Schlesinger, Mark J. 1 Shaller, Dale 1 Tanniru, Mohan 1 Varanasi, Padmini 1
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Institution
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Mathematica Policy Research 2
Published in...
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Mathematica Policy Research Reports 2 Health care management review : the journal for health care management research 1 Information systems management 1
Source
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ECONIS (ZBW) 2 RePEc 2
Showing 1 - 4 of 4
Cover Image
Learning from patients : the impact of using patients' narratives on patient experience scores
Nembhard, Ingrid M.; Matta, Sasmira; Shaller, Dale; … - In: Health care management review : the journal for health … 49 (2024) 1, pp. 2-13
Persistent link: https://www.econbiz.de/10014455355
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Examining the Effect of EVS Spending on HCAHPS Scores: A Value Optimization Matrix for Expense Management
McCaughey, Deirdre; Stalley, Samantha; Williams, Eric - Mathematica Policy Research - 2013
This article examines environmental services (EVS) expenses and HCAHPS ratings on hospital cleanliness and overall patient experience ratings to determine how these variables are related.Insurance (SSDI) beneficiaries. Using multivariate models based on agency order of selection characteristics...
Persistent link: https://www.econbiz.de/10011102085
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Cover Image
Examining the Effect of EVS Spending on HCAHPS Scores: A Value Optimization Matrix for Expense Management.
McCaughey, Deirdre; Stalley, Samantha; Williams, Eric - Mathematica Policy Research - 2013
Persistent link: https://www.econbiz.de/10010924848
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Cover Image
Seeking intelligence from patient experience using text mining : analysis of emergency department data
Varanasi, Padmini; Tanniru, Mohan - In: Information systems management 32 (2015) 3, pp. 220-228
Persistent link: https://www.econbiz.de/10011412961
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