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Search: subject:"Consumer Commitment"
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Marketing Management (incl. Strategy and Customer Relations)
2
Consumer Commitment
1
Consumer Satisfaction
1
Consumer commitment
1
Consumer satisfaction
1
Interpersonal Service
1
Interpersonal service
1
Marketing not elsewhere classified
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Multi-Group Analysis
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Self-Service Technology
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Technology-based self-service
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Beatson, A. T.
1
Beatson, Amanda T.
1
Coote, L.
1
Lee, Nick
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Lings, Ian
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Rudd, J.
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Rudd, John
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Souchen, Anne
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Self-service technology, consumer satisfaction and
consumer
commitment
: a multigroup investigation
Beatson, Amanda T.
;
Lings, Ian
;
Rudd, John
;
Lee, Nick
; …
-
2005
explore the impact of SST on consumer satisf action and on three dimensions of
consumer
commitment
. Multi-group analysis is …
Persistent link: https://www.econbiz.de/10009438101
Saved in:
2
The use of technology-based self-service on assessments of consumer satisfaction and
consumer
commitment
Beatson, A. T.
;
Coote, L.
;
Rudd, J.
-
2004
multidimensional measure of
consumer
commitment
.Data are collected from 241 hotel guests. The results suggest personal-service is more …
Persistent link: https://www.econbiz.de/10009437929
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