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  • Search: subject:"Consumer satisfaction."
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Year of publication
Subject
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consumer satisfaction 57 Customer satisfaction 38 Kundenzufriedenheit 38 Consumer satisfaction 37 Consumer behaviour 35 Konsumentenverhalten 35 Service quality 22 Dienstleistungsqualität 20 Beziehungsmarketing 11 Relationship marketing 11 service quality 7 Consumer Satisfaction 6 Product quality 6 Produktqualität 6 Brand image 5 Evaluation 5 Markenimage 5 econometric models 5 survey data 5 Corporate social responsibility 4 Customer services 4 Marketing management 4 Marketingmanagement 4 Online retailing 4 Online-Handel 4 Viral marketing 4 Virales Marketing 4 research 4 sustainable development 4 Beschwerdemanagement 3 Complainers 3 Complaint management 3 Consumer Complaint Behavior 3 Consumer Retention 3 Consumer Satisfaction Consumer Loyalty 3 Customer relations 3 Exit 3 Innovation 3 Management 3 Marketing 3
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Online availability
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Free 112 CC license 11
Type of publication
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Article 83 Book / Working Paper 26 Other 3
Type of publication (narrower categories)
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Article in journal 35 Aufsatz in Zeitschrift 35 Article 11 Thesis 10 Congress Report 4 Conference Paper 3 Graue Literatur 3 Non-commercial literature 3 Working Paper 2 Arbeitspapier 1 Conference proceedings 1 Hochschulschrift 1 Konferenzschrift 1
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Language
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English 86 Undetermined 26
Author
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Garín-Muñoz, Teresa 7 Gijón, Covadonga 6 López, Rafael 6 Pérez Amaral, Teodosio 4 Pérez-Amaral, Teodosio 4 PUTAN, Alina 3 Abrudan, Ioana-Nicoleta 2 Araújo, Joana 2 Babut, Raluca 2 Beatson, Amanda T. 2 Blešic, Ivana 2 Dabija, Dan Cristian 2 Dabija, Dan-Cristian 2 Dakare, Olamitunji 2 Dragin, Aleksandra 2 Duarte Santos, José 2 Garín Muñoz, Teresa 2 Gijón Tascón, Covadonga 2 Javed, Haiqa 2 Juju, Undang 2 Kabare, Ndung'u 2 Khalid, Muhammad Kamran 2 Kim, Hyun-Jung 2 Listihana, Wita Dwika 2 Lubis, Nurhayani 2 MUNTEAN, Andreea Cipriana 2 Marinho, Alexandre 2 Markovic, Jelica 2 Mishra, Pravudatta 2 Moazzam, Muhammad 2 Mwangi, Anne Wairimu 2 Odia, Edith Onowe 2 Park, Sangwook 2 Pereira, Inês Veiga 2 Presbury, Rajka 2 Raziq, Muhammad Mustafa 2 Resende, Marcelo 2 Satapathy, Suchismita 2 Shin, Nina 2 Teller, Christoph 2
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Institution
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University of Western Sydney 4 International Telecommunications Society (ITS) 3 College of Business 2 School of Management 2 Center for Agricultural and Rural Development (CARD), Iowa State University 1 College of Law and Business 1 College of Science, Technology and Environment 1 Department of Industrial Engineering 1 Facultad de Ciencias Económicas y Empresariales, Universidad Complutense de Madrid 1 Foundation for Organisational Research and Education 1 International European Forum on Innovation and System Dynamics in Food Networks 1 School of Environment and Agriculture 1 School of Marketing and International Business 1 Southern Cross University 1 USDA, ARS 1 University of Southern Queensland 1 University of Stellenbosch. Faculty of Arts and Social Sciences. Dept. of Journalism. 1 University of Stellenbosch. Faculty of Economic and Management Sciences. Graduate School of Business. 1 Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München 1
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Published in...
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Amfiteatru Economic Journal 4 The AMFITEATRU ECONOMIC journal 4 Journal of retailing and consumer services 3 Annales Universitatis Apulensis Series Oeconomica 2 Cogent Business & Management 2 Cogent business & management 2 Cuadernos de Gestión 2 Journal of international trade & commerce 2 2011 International European Forum, February 14-18, 2011, Innsbruck-Igls, Austria 1 23rd European Regional Conference of the International Telecommunications Society (ITS), Vienna, Austria, 1st-4th July, 2012 1 23rd European Regional ITS Conference, Vienna 2012 1 24th European Regional Conference of the International Telecommunications Society (ITS): "Technology, Investment and Uncertainty", Florence, Italy, 20th-23rd October, 2013 1 24th European Regional ITS Conference, Florence 2013 1 25th European Regional Conference of the International Telecommunications Society (ITS): "Disruptive Innovation in the ICT Industries: Challenges for European Policy and Business" , Brussels, Belgium, 22nd-25th June, 2014 1 25th European Regional ITS Conference, Brussels 2014 1 Academic journal of economic studies 1 Administrative Sciences 1 Administrative Sciences : open access journal 1 Agricultural Economics Review 1 Amfiteatru economic : an economic and business research periodical 1 BRQ Business Research Quarterly 1 Business Logistics in Modern Management 1 Business and Economic Research : BER 1 Business research quarterly : BRQ 1 CESifo Working Paper 1 CESifo working papers 1 Center for Agricultural and Rural Development (CARD) Publications 1 Czech journal of social sciences, business and economics : an international multidisciplinary refereed journal of social sciences, business and economics 1 Decision : official journal of Indian Institute of Management Calcutta 1 Digital economy and sustainable development 1 Documentos de Trabajo del ICAE 1 EcoForum 1 Electronic commerce research 1 Enlightening tourism : ET ; a pathmaking journal 1 European Journal of Interdisciplinary Studies 1 European journal of management and business economics : EJM&BE 1 Expert journal of marketing 1 Hacienda Pública Española 1 Innovation and green development 1 International Journal of Management, Economics and Social Sciences (IJMESS) 1
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Source
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ECONIS (ZBW) 39 RePEc 29 BASE 28 EconStor 15 USB Cologne (EcoSocSci) 1
Showing 1 - 10 of 112
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How front-of-package labels, perceived food quality, brand loyalty, and consumer consciousness of nutritional value drive consumer satisfaction
Moazzam, Muhammad; Javed, Haiqa; Raziq, Muhammad Mustafa; … - In: Pakistan Journal of Commerce and Social Sciences (PJCSS) 18 (2024) 3, pp. 619-650
consumer satisfaction towards FOP food labeling standards. To address this research gap, this study proposes an analytical … framework to, first, analyze the impact of FOP food labeling standards on consumer satisfaction, second, examine the mediating … between FOP food labeling standards and consumer satisfaction, and perceived food quality and brand loyalty mediated this …
Persistent link: https://www.econbiz.de/10015096930
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A study on the analysis of factors affecting consumer purchase intention of Korean smartphone brands : focusing on Cameroon in Central Africa
Lee, Dong-Joo; Atamja, Louis - In: Journal of international trade & commerce 20 (2024) 1, pp. 123-142
Persistent link: https://www.econbiz.de/10015323459
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Informational or emotional? : exploring the relative effects of chatbots’ self-recovery strategies on consumer satisfaction
Zhou, Cheng; Chang, Qian - In: Journal of retailing and consumer services 78 (2024), pp. 1-24
Persistent link: https://www.econbiz.de/10015095228
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Precursors and outcomes of satisfaction of fair trade coffee consumers
Mili, Samira; Ferro-Soto, Carlos - In: European journal of management and business economics : … 33 (2024) 2, pp. 195-211
consumer satisfaction analysis conducted differs substantially from those of conventionally traded coffee, as social and … institutions should design strategies to manage efficiently channel efforts to improve the consumer satisfaction and its loyalty …. Originality/value This paper contributes to a substantial improvement in the understanding of consumer satisfaction and its …
Persistent link: https://www.econbiz.de/10014514040
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The impact of technology service quality on Bangladeshi banking consumers' satisfaction during the pandemic situation : green development and innovation perspective in banking service
Khan, Md. Rahat; Pervin, Tahura; Arif, Md. Zahir Uddin; … - In: Innovation and green development 3 (2024) 2, pp. 1-10
The present study examined the anticipated technology service quality of private commercial banks in Bangladesh, with a particular emphasis on the satisfaction of e-consumers regarding the banking technologies and services offered by their respective banks. Three hundred fifty-five data were...
Persistent link: https://www.econbiz.de/10015054118
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Cover Image
How front-of-package labels, perceived food quality, brand loyalty, and consumer consciousness of nutritional value drive consumer satisfaction
Moazzam, Muhammad; Javed, Haiqa; Raziq, Muhammad Mustafa; … - In: Pakistan journal of commerce and social sciences 18 (2024) 3, pp. 619-650
consumer satisfaction towards FOP food labeling standards. To address this research gap, this study proposes an analytical … framework to, first, analyze the impact of FOP food labeling standards on consumer satisfaction, second, examine the mediating … between FOP food labeling standards and consumer satisfaction, and perceived food quality and brand loyalty mediated this …
Persistent link: https://www.econbiz.de/10015075888
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The human touch vs. AI efficiency : how perceived status, effort, and loyalty shape consumer satisfaction with preferential treatment
Choi, Sunhwa; Yi, Youjae; Zhao, Xiaohong - In: Journal of retailing and consumer services 81 (2024), pp. 1-10
Persistent link: https://www.econbiz.de/10015116879
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Gaining insights for service improvement through unstructured text from online reviews
Zhang, Chenxi; Xu, Zeshui - In: Journal of retailing and consumer services 80 (2024), pp. 1-14
Persistent link: https://www.econbiz.de/10015114695
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Concrete narrative and media ranking effect on consumer satisfaction of DiDi services in China
Malik, Tariq H. - In: Digital economy and sustainable development 2 (2024) 1, pp. 1-17
Narratives drive consumer satisfaction on the one hand and the reputation of the reporting media on the other hand, but … reporting media to understand the consumer satisfaction in response to the direct effects and interaction effects. Construal … moderate this concrete-abstract narrative on the consumer satisfaction so that we can explain why it matters? We used …
Persistent link: https://www.econbiz.de/10015332452
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A method for exploring consumer satisfaction factors using online reviews : a study on anti-cold drugs
Zhao, Xiangqi; Huang, Zhe - 2024
Persistent link: https://www.econbiz.de/10015123196
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