Bell, Catherine J.; Hogarth, Jeanne M.; Robbins, Eric - In: Federal Reserve Bulletin (2009) Jul
Nationwide surveys show that consumers are increasingly embracing technology to make payments and manage their personal … finances. However, only about one in two consumers could be considered a heavy user of electronic banking. This article … examines changes over time in consumers’ access to, adoption of, and attitudes toward various e-banking products and services …