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Topic features in negative customer reviews : evidence based on text data mining
Li, Zhen
;
Li, Fangzhou
;
Xiao, Jing
;
Yang, Zhi
- In:
The review of socionetwork strategies
14
(
2020
)
1
,
pp. 19-40
Persistent link: https://www.econbiz.de/10012237405
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