Çağlar, Yiğit; Kadir Varoğlu, A. - In: Business systems research : a system view accross … 16 (2025) 1, pp. 130-151
Background: The EFQM Model, launched by the European Foundation for Quality Management (EFQM), is widely adopted by transforming organizations. Conducting research with an academic perspective on these models is crucial to comprehend their potential fully. While Contingency Theory has not yet...