This paper proposes a radical change in industry practice that will improve the quality of the construction process and the levels of customer satisfaction derived from it by evaluating the quality performance of the contractor. An alternative theory is developed of what constitutes quality,...

Multiple regression is used to construct a prediction equation relating bidder competitiveness (the dependent variable) to the independent variables of bidder, contract type and contract size. The regression model shows that differences in contractor competitiveness are greater for different...