This paper is based on an ethnomethodologically informed analysis of plans by Dant and Francis (1988). Using ethnographic and conversation data, this paper will argue that although plans do not ordinarily organize action at the workplace in the sense proposed by rationalistic viewpoints on...

The degree to which researcher generated visual records (for example video texts) may be used to collect valid information about the social world is subject to considerable academic debate (cf. Feld and Williams, 1975; Gottdiener, 1979 and Grimshaw, 1982). On the one hand the method is assumed, by...