upon a refinement of data envelopment analysis (DEA)—the cross-efficiency method, the current paper develops a synthetic …

. Design/methodology/approach – This paper introduces a variable return to scale (VRS) cross‐efficiency (one of the DEA models …' knowledge, there is no reference that uses cross‐efficiency model with the ratio values for customers' evaluation.  …

A factor that possibly reduces the usefulness of the cross-efficiency evaluation method is that the cross-efficiency … introduced in cross-efficiency evaluation. In this paper, we first review the existing secondary goals and then extend the idea …

This paper discusses the DEA total weight flexibility in the context of the cross-efficiency evaluation. The DMUs in …-evaluation. We claim here that in a peer-appraisal like the cross-efficiency evaluation the cross-efficiencies provided by such … calculate the cross-efficiency scores by means of a weighted average of cross-efficiencies, instead of with the usual arithmetic …

electronics industry. In particular, we employ cross-efficiency in the presence of dual-role factors by reflecting some complexity … of a real-world case, donations for tax benefits. By employing the combined approach of cross-efficiency and dual …