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  • Search: subject:"Customer Management Systems"
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Customer Management Systems 1 Document Management Systems 1 IBM Global Services 1 Knowledge Bases 1 Knowledge Cockpit 1 Knowledge Mining 1 Lotus Notes 1
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research-article 1
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English 1
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Hu, Jerssica 1 Huang, Kuan‐Tsae 1 Kuse, JKazashi 1 Su, Geng‐Wen 1 Wang, Ko‐Yang 1
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Journal of Knowledge Management 1
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Customer Information Quality and Knowledge Management: A Case Study Using Knowledge Cockpit
Hu, Jerssica; Huang, Kuan‐Tsae; Kuse, JKazashi; Su, … - In: Journal of Knowledge Management 1 (1997) 3, pp. 225-236
Information quality has become the number one issue a knowledge worker faces in today’s environment, due to the high noise‐to‐signal ratio of non‐essential content in knowledge repositories and the lack of quality measurement for the information. This paper discusses information...
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