Butkouskaya, Vera; Llonch-Andreu, Joan; … - In: Journal of Economics, Finance and Administrative Science 26 (2021) 52, pp. 358-375
the specific role of customer performance in IMC effectiveness in various size companies applying inter-country context … multi-group analysis for analysis. Findings - When taking into consideration, customer performance affects the IMC outcome … on the market and financial performance. The customer performance role varies in firms of various sizes and small- and …