//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Customer service"
~isPartOf:"Journal of service theory and practice : JSTP"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Customer loyalty"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Customer service
Beziehungsmarketing
6
Relationship marketing
6
Consumer behaviour
4
Customer loyalty
4
Customer satisfaction
4
Konsumentenverhalten
4
Kundenzufriedenheit
4
Customer retention
3
Kundenbindung
3
Dienstleistungsqualität
2
Service quality
2
Advertising
1
Advertising effects
1
Advertising spending intensity
1
Anger
1
Arbeitsleistung
1
Betriebliche Wertschöpfung
1
Brand image
1
Brand management
1
CSR
1
CSR in sport
1
CSR preference
1
Community pharmacy
1
Confidence
1
Corporate Social Responsibility
1
Corporate social responsibility
1
Customer citizenship behaviour
1
Customer delight
1
Customer engagement
1
Customer value
1
Disconfirmation of expectations
1
Emotion
1
Employee performance
1
Generation Y
1
Job performance
1
Kundenservice
1
Kundenwert
1
Labour-intensity
1
Lieferantenmanagement
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Gouthier, Matthias
1
Heidenreich, Sven
1
Krämer, Tobias
1
Ludwig, Nadine L.
1
Published in...
All
Journal of service theory and practice : JSTP
Journal of retailing and consumer services
4
Cogent business & management
2
Journal of contemporary management : JMC
2
Journal of hospitality marketing & management
2
Technological forecasting & social change : an international journal
2
The TQM journal : the international review of organizational improvement
2
Academy of Management journal : AMJ
1
Aftersales in der Automobilwirtschaft : Konzepte für Ihren Erfolg
1
Australasian marketing journal
1
Business process management journal
1
Dutch journal of finance and management
1
Global business and finance review
1
Grundlagen des After Sales Marketing
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of business
1
International journal of business and economics
1
International journal of business information systems : IJBIS
1
International journal of contemporary hospitality management
1
International journal of electronic business
1
International journal of electronic customer relationship management : IJECRM
1
International journal of logistics systems and management
1
International journal of management development : IJMD
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of retail and distribution management
1
International journal of services and operations management : IJSOM
1
International journal of technology marketing : IJTMkt
1
Inventi impact: retailing & consumer services
1
Journal of Asian finance, economics and business : JAFEB
1
Journal of Contemporary Issues in Business and Government
1
Journal of Islamic marketing
1
Journal of international marketing
1
Journal of marketing theory and practice
1
Journal of open innovation : technology, market, and complexity
1
Journal of revenue and pricing management
1
Journal of strategic marketing
1
Journal of transport economics & policy : JTEP
1
Journal of vacation marketing
1
MIS quarterly executive
1
Marketing intelligence & planning
1
more ...
less ...
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Customer delight : universal remedy or a double-edged sword?
Ludwig, Nadine L.
;
Heidenreich, Sven
;
Krämer, Tobias
; …
- In:
Journal of service theory and practice : JSTP
27
(
2017
)
1
,
pp. 23-46
Persistent link: https://www.econbiz.de/10011601104
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->