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~isPartOf:"Journal of financial services marketing : JFSM"
~isPartOf:"Journal of hospitality marketing & management"
~person:"Lee, Seonjeong"
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Beziehungsmarketing
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Dienstleistungsqualität
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Service quality
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Lee, Seonjeong
Mavondo, Felix
5
Ramkissoon, Haywantee
5
Tanford, Sarah
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Dewnarain, Senika
3
Han, Heesup
3
Jin, Naehyun Paul
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Kim, Mi Ran
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Qu, Hailin
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Journal of financial services marketing : JFSM
Journal of hospitality marketing & management
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
International journal of hospitality management
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
The journal of services marketing
1
The service industries journal
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ECONIS (ZBW)
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The consumer value-based brand citizenship behavior model : evidence from local and global coffee businesses
Kim, Soon-Ho
;
Kim, Min-Seong
;
Lee, Seonjeong
- In:
Journal of hospitality marketing & management
28
(
2019
)
4
,
pp. 472-490
Persistent link: https://www.econbiz.de/10012176672
Saved in:
2
Investigating the dynamics and the content of customers' social media reporting after a restaurant service failure
Israeli, Aviad A.
;
Lee, Seonjeong
;
Karpinski, Aryn C.
- In:
Journal of hospitality marketing & management
26
(
2017
)
6
,
pp. 606-626
Persistent link: https://www.econbiz.de/10011754048
Saved in:
3
Investigating the key routes to customers' delightful moments in the hotel context
Lee, Seonjeong
;
Shea, Linda
- In:
Journal of hospitality marketing & management
24
(
2015
)
5/6
,
pp. 532-553
Persistent link: https://www.econbiz.de/10011349968
Saved in:
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