Search Results - subject:"Customer status"

Green giants : how high-tech manufacturers in China foster supplier green innovativeness for sustainable development

Xin, Chong; Wang, Qi; Chen, Ting ting - In: The journal of business & industrial marketing 40 (2025) 2, pp. 463-476

Persistent link: https://www.econbiz.de/10015207021

The role of social capital in achieving preferred customer status with manufacturing and service suppliers

Jääskeläinen, Aki; Lintukangas, Katrina; Vos, … - In: International journal of operations & production management 42 (2022) 13, pp. 385-410

Persistent link: https://www.econbiz.de/10013531163

How does supplier relationship management affect supplier innovation contribution? : interorganizational learning and social exchange theory integrated perspectives

Yang, Qingyun; Li, Suicheng; Cui, Hecheng; Qiao, Jianqi - In: Industrial marketing management : the international … 114 (2023), pp. 165-180

Persistent link: https://www.econbiz.de/10014433439

How startups become attractive to suppliers and achieve preferred customer status : factors influencing the positioning of young firms

Tessaro, Juliano Afonso; Harms, Rainer; Schiele, Holger - In: Industrial marketing management : the international … 113 (2023), pp. 100-115

Persistent link: https://www.econbiz.de/10014433581

Social capital as a facilitator of successful buyer-supplier performance management

Jääskeläinen, Aki; Korhonen, Tuomas; Amiri, Sepehr - In: Journal of purchasing and supply management 29 (2023) 2, pp. 1-16

Persistent link: https://www.econbiz.de/10014302353

Investigating status demotion in hierarchical loyalty programs

Ramaseshan, B.; Ouschan, Robyn - In: Journal of Services Marketing 31 (2017) 6, pp. 650-661

Purpose The purpose of this paper is to extend research on customer loyalty status and customer demotion by investigating if the effect of demotion on customer attitudinal and behavioral responses is the same for top-tier and low-tier customers in the context of airlines....

Persistent link: https://www.econbiz.de/10014906492

Analysis of suppliers' preferences to a manufacturer using Kano model and performance value analysis

Sunil Kumar, C. V.; Routroy, Srikanta - In: International journal of business and systems research 11 (2017) 1/2, pp. 6-27

Persistent link: https://www.econbiz.de/10011849731

Investigating status demotion in hierarchical loyalty programs

Ramaseshan, B.; Ouschan, Robyn - In: The journal of services marketing 31 (2017) 6, pp. 650-661

Persistent link: https://www.econbiz.de/10011801641

The impact of customer attractiveness and supplier satisfaction on becoming a preferred customer

Pulles, Niels J.; Schiele, Holger; Veldman, Jasper; … - In: Industrial marketing management : the international … 54 (2016), pp. 129-140

Persistent link: https://www.econbiz.de/10011478745

Leveraging loyalty programs to build custome-company identification

Brashear-Alejandro, Thomas; Kang, Jun; Groza, Mark D. - In: Journal of business research : JBR 69 (2016) 3, pp. 1190-1198

Persistent link: https://www.econbiz.de/10011440269

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