Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Customer-oriented citizenship behavior"
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Arbeitsverhalten
4
Work behaviour
4
Beziehungsmarketing
3
Organizational behaviour
3
Relationship marketing
3
Verhalten in Organisationen
3
Austauschtheorie
2
Consumer behaviour
2
Customer-oriented citizenship behavior
2
Emotion
2
Konsumentenverhalten
2
Social exchange theory
2
Arbeitsleistung
1
Business ethics
1
Corporate Social Responsibility
1
Corporate social responsibility
1
Customer mistreatment
1
Customer satisfaction
1
Customer-oriented citizenship behavior (CCB)
1
Empathy
1
Employee performance
1
Ethical leadership
1
Felt obligation
1
Forgiveness
1
Führungsstil
1
Gerechtigkeit
1
Guilt
1
Job performance
1
Justice
1
Kundenzufriedenheit
1
Leadership style
1
Mindfulness
1
Organizational citizenship behavior
1
Psychological detachment
1
Salespeople
1
Self-attribution
1
Unternehmensethik
1
Verkaufspersonal
1
customer injustice
1
customer mistreatment
1
more ...
less ...
Online availability
All
Undetermined
4
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
4
Aufsatz in Zeitschrift
4
Language
All
English
4
Author
All
Babalola, Mayowa T.
1
Garba, Omale A.
1
Guo, Liang
1
Herda, David N.
1
Lavelle, James J.
1
Lee, Joohan
1
Liu, Xin
1
Ngo, Liem Viet
1
Ni, Dan
1
Rupp, Deborah E.
1
Surachartkumtonkun, Jiraporn
1
Thi Nguyet Que Nguyen
1
Zheng, Xiaoming
1
more ...
less ...
Published in...
All
International journal of hospitality management
1
Journal of business research : JBR
1
Journal of organizational behavior : OB ; the international journal of industrial, occupational and organizational psychology and behavior
1
Journal of retailing and consumer services
1
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Render good for evil? : the relationship between customer mistreatment and
customer-oriented
citizenship
behavior
Ni, Dan
;
Liu, Xin
;
Zheng, Xiaoming
- In:
Journal of business research : JBR
170
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014535957
Saved in:
2
Customer injustice and service employees'
customer-oriented
citizenship
behavior
: a social exchange perspective
Lavelle, James J.
;
Rupp, Deborah E.
;
Herda, David N.
; …
- In:
Journal of organizational behavior : OB ; the …
44
(
2023
)
3
,
pp. 421-440
Persistent link: https://www.econbiz.de/10014280134
Saved in:
3
When do-good meets empathy and mindfulness
Thi Nguyet Que Nguyen
;
Ngo, Liem Viet
; …
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 22-29
Persistent link: https://www.econbiz.de/10012114111
Saved in:
4
A social exchange perspective on why and when ethical leadership foster
customer-oriented
citizenship
behavior
Garba, Omale A.
;
Babalola, Mayowa T.
;
Guo, Liang
- In:
International journal of hospitality management
70
(
2018
),
pp. 1-8
Persistent link: https://www.econbiz.de/10011825955
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
