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Moderating effect of customer's retail format perception on customer satisfaction formation : an empirical study of mini-supermarkets in an urban retail market setting
Yokoyama, Narimasa
;
Azuma, Nobukazu
;
Kim, Woonho
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013209717
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