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  • Search: subject:"Customers' willingness to use robots (CWTUR)"
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Beziehungsmarketing 1 Competence and warmth 1 Consumer behaviour 1 Customer satisfaction 1 Customer service 1 Customers' willingness to use robots (CWTUR) 1 Dienstleistung 1 Dienstleistungsqualität 1 Dienstleistungssektor 1 Konsumentenverhalten 1 Kundenservice 1 Kundenzufriedenheit 1 Language 1 Language style 1 Relationship marketing 1 Robot 1 Roboter 1 Service industry 1 Service quality 1 Service robots 1 Service type 1 Services 1 Sprache 1 Uniform style 1
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Article in journal 1 Aufsatz in Zeitschrift 1
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English 1
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Liu, Canmian 1 Xie, Lishan 1
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International journal of hospitality management 1
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ECONIS (ZBW) 1
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Formal versus casual : how do customers respond to service robots' uniforms? : the roles of service type and language style
Liu, Canmian; Xie, Lishan - In: International journal of hospitality management 114 (2023), pp. 1-10
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