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subject:"customer services"
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Customer service training 101 : quick and easy techniques that get great results
Evenson, Renee
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2010
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2nd ed
Persistent link: https://www.econbiz.de/10008686720
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Service is front stage : positioning services for value advantage
Teboul, James
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2006
Persistent link: https://www.econbiz.de/10004868986
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The service dominant logic of marketing : dialog, debate, and directions
Lusch, Robert F.
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contributor
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2006
Persistent link: https://www.econbiz.de/10004280580
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