Purpose In today’s ever-changing global business environment, successful survival of manufacturing firms/production units depends on the extent of fulfillment of dynamic customers’ demands. Appropriate supply chain strategy is of vital concern in this context. Lean principles correspond to...

Purpose – The purpose of this paper is to adapt integrated hierarchical evaluation platform (associated with “green” performance indices) toward evaluation and selection of alternative suppliers under green supply chain (GSC) philosophy. Design/methodology/approach – In this context,...

Purpose – As a response to increasing global market competition, companies in various industries tend to identify and manage customer relationship to increase profit performance. Companies commit more resources to identify their VIP customers and retain them by all means. The purpose of this...

There is now a preponderance of evidence suggesting that the types of online course management software (OCMS) used in purely online undergraduate college courses, do not meet the needs of younger immature students. These students often lack the learning skills necessary to succeed in such...

This survey provides newly reported approaches to the design and development of DSSs published in peer reviewed journals. DSS applications were searched using the online database ABI/INFORM complete, which is available on the web through ProQuest. The collected 80 specific DSS applications,...

Clinical guidelines are one of the major tools that have been introduced to increase the rationalization of healthcare processes, granting both the quality and the standardization of healthcare services, and the minimization of costs. Computer interpretable clinical guidelines (CIGs) are widely...

Purpose The purpose of this paper is to address the research-practice gap in management and advocate the need for an independent organization, called the evidence-based management (EBMgt) collaboration to facilitate generation and dissemination of knowledge that is rigorous, relevant, and...

Purpose – After more than 30 years of research, literature on performance measurement systems (PMS) is characterized by diversity and fragmentation. Due to the multidisciplinarity of stakeholders and researchers involved the basis of literature is expanding, but not converging. The purpose of...