Purpose – Lean manufacturing is an operational strategy oriented toward achieving the shortest possible cycle time by eliminating waste. It is derived from the Toyota Production System and its key thrust is to increase the value-added work by eliminating waste and reducing incidental work. In...

Purpose – The purpose of this paper is to examine the state of readiness of the Indian retailing sector for the implementation of mobile retailing applications. It also identifies the most critical success factors (CSFs) for mobile retailing implementation through retailing process...

Purpose – The aim of this paper is to study the effects of enterprise resource planning (ERP) on management accounting in Iranian organizations. Preparing and offering different reports and budgets remain important activities for accountants, and directly implementing ERP systems improves the...

Maintenance has not traditionally been considered an important factor in the firm's productivity and competitiveness - until the past decade at least - so this function offers organisations considerable potential for improvement. The use of benchmarking in maintenance could consequently help...

Deriving accurate interval weights from interval fuzzy preference relations is key to successfully solving decision making problems. Xu and Chen (2008) proposed a number of linear programming models to derive interval weights, but the definitions for the additive consistent interval fuzzy...

This article analyzes the fleet management problem faced by a firm when deciding which vehicles to add to its fleet. Such a decision depends not only on the expected mileage and tasks to be assigned to the vehicle but also on the evolution of fuel and CO2 emission prices and on fuel efficiency....

This study aims at proposing a modified 7-category fuzzy SERVQUAL to measure service quality for the banking sector. We have added new categories to the conventional SERVQUAL to account for the impacts of the bank’s Corporate Social Responsibility (CSR) initiatives, and e-banking. A...

This paper describes the design and application of a decision support system to assist sheep farmers, allowing them to assess the impact of lambing date, feeding system and the price of concentrate feed on their enterprise efficiency. Industry partners Hybu Cig Cymru (HCC) and farmers have been...

On-line transport and communication activities make up for a significant part of total activities cost that are undertaken inside a Smart City. This is why, lately, a series of research activities have been developed with remarkable results, dedicated to methods and techniques for planning...

This paper presents an effective and efficient method for solving a special class of mixed integer fractional programming (FP) problems. We take a classical reformulation approach for continuous FP as a starting point and extend it for solving a more general class of mixed integer (0–1)...