Moreira, Tatiana da Costa Reis; Nascimento, Daniel Luiz … - In: International Journal of Lean Six Sigma 15 (2024) 8, pp. 93-119
Purpose This paper explores Lean Six Sigma principles and the DMAIC (define, measure, analyze, improve, control) methodology to propose a new Lean Six Sigma 4.0 (LSS 4.0) framework for employee occupational exams and address the real-world issue of high-variability exams that may arise....
