Enterprise Resource Planning (ERP) systems handle a huge amount of data related to the actual execution of business processes and the goal is to discover from transaction log a model of how the business processes are actually carried out. The authors' work captures the knowledge of existing...

Purpose – The purpose of this paper is to help readers categorize the vast variety of tasks, processes and procedures involved in analytics projects. Design/methodology/approach – It is designed to help the reader explore the five different but related categories of analytic projects....