Firms compete increasingly in an open innovation environment. Search strategies for external knowledge become therefore crucial for firm success. Existing research differentiates between the breadth (diversity) and depth (intensity) with which firms pursue external knowledge source. A consensus...

Where Information Retrieval (IR) and Text Categorization delivers a set of (ranked) documents according to a query, users of large document collections would rather like to receive answers. Question-answering from text has already been the goal of the Message Understanding Conferences. Since...

In this paper, we report results of an investigation where thirty subjects were observedperforming subject-based search in an online catalog system. The observationshave revealed a range of misconceptions users have when performing subject-basedsearch. We have developed a taxonomy that...