Heinbach, Christoph; Beinke, Jan; Kammler, Friedemann; … - In: Electronic Markets 32 (2022) 2, pp. 807-828
The omnipresence of digital platforms (DPs) across industries yields platform-based business concepts that disrupt the road freight market, enabling the digitalization of road freight transport management (RFTM). However, the data-driven service capabilities of DPs in supporting RFTM are...