Innovative technologies such as big data and predictive analytics are facilitating a global revolution in operational management. The present study aims to investigate the extent of their adoption among micro-, small and medium enterprises. The context of choice is Malaysia—a growing economy...

Firms facing complex objectives often decompose the problems they face, delegating different parts of the decision to distinct sub-units. Using comprehensive data and internal models from a large U.S. airline, we establish that airline pricing is not well approximated by a model of the firm as a...

This study proposes a novel production function of digital empowerment. It constructs a theoretical framework to analyze the digital enabling process for enterprises from the production factor and economic activity aspects. It uses data mining technology to measure the degree of digitalization,...

The use of big data analytics (including data mining and predictive analytics) by firms can be expected to increase productivity and reduce trade costs, which should be positively related to export activities. This paper uses firm level data from the Flash Eurobarometer 486 survey conducted in...

Enterprise resource planning is an effective tool in achieving management goals. Cloud ERP systems and applications are platform-independent offerings of this management tool in a cloud environment. This study was carried out to make sense of the advantages, difficulties and relationships of the...