Most infrastructure project developments are complex in nature, particularly in the planning phase. During this stage, many vague alternatives are tabled - from the strategic to operational level. Human judgement and decision making are characterised by biases, errors and the use of heuristics....

Most infrastructure project developments are complex in nature, particularly in planning phase. During this stage, many vague alternatives occur - from the strategic to operational level. Human judgement and decision making are characterized by biases, errors and the use of heuristics. These...

As part of a decision making process, the controlling process in construction companies can be supported by computer application that provides faster and reliable decision. This paper discusses the development of a knowledge-based decision support system for controlling construction companies’...

Most infrastructure projects share the same characteristics in term of management aspects and shortcomings. Human factor is believed to be the major drawbacks due to the nature of unstructured problems which can further contribute to management conflicts. This growing complexity in...

Nowadays, most of the infrastructure project developments undertaken are complex in nature, demanding greater skill and technologies, fast track work practices, good decision making and analytical skill, and capabilities to utilize Information Communication Technologies (ICT) specifically in...

In today’s increasingly competitive environment, there is constant pressure for corporate leaders to add value to their organizations. These contemporary organizations are increasingly moving into business models that attempt to reduce duplicate supporting processes and staff by streamlining...

Reference process models capture common practices in a given domain and variations thereof. Such models are intended to be configured in a specific setting, leading to individualized process models. Although the advantages of reference process models are widely accepted, their configuration...

As massively multiplayer online games gain popularity, there has been a concomitant increase in their size and complexity, both technically and in terms of player usage. Quality assurance for such games takes up a major component of the development budget due to the painstaking work required to...

Knowledge-based systems (KBS) have long been advocated as a method for promoting consistency in judgment across professional service organizations such as accountancy firms. Recent movements toward unification of standards for accounting, auditing and insolvency have increased the pressure on...

The web services paradigm provides organizations with an environment to enhance B2B communications. The aim is to create modularized services supporting the business processes within their organization and also those external entities participating in these same business processes. Current web...