Elnasr E. Sobaih, Abu; Ritchie, Caroline; Jones, Eleri - In: International Journal of Contemporary Hospitality Management 24 (2012) 6, pp. 886-906
Purpose – The Delphi technique is used to achieve consensus among experts and/or gain judgment on complex matters. This … this paper can enhance the robustness of the classical Delphi technique for qualitative hospitality research. Originality …/value – The paper shows how the classical Delphi technique can be successfully modified for use in qualitative hospitality …