Chiarini, Andrea - In: International Journal of Lean Six Sigma 2 (2011) 4, pp. 332-355
: Japanese Total Quality Control (JTQC), Total Quality Management (TQM), Deming's system of profound knowledge, Business Process …: TQM in Western companies, Six Sigma that could have substituted TQM, Six Sigma and TQM in Japan, Deming's system …
