Purpose – Since the 1970s, the healthcare industry has undergone significant changes. Using neo‐institutional and resource dependency theories, the purpose of this paper is to explore how managers perceive constraint and enact agency amidst these historic challenges – perhaps most...

Power has been considered as an important factor in customer–supplier relationship management and supply chain integration. Many previous researches borrowed the definition of power from marketing, economics or sociology. Quite few researchers studied it from the perspective of operations...