Broekhuis, Manda; van Offenbeek, Marjolein; Eissens-van … - In: International Journal of Operations & Production Management 37 (2017) 6, pp. 748-770
research was conducted to examine the design process of a modular service architecture for specialised elderly care by a multi … the design process, interviews and document analysis. Data analysis focussed on the emerging design choices and the … design process. The three core modularity principles were adapted to varying degrees. In terms of the design outcome, the …