Purpose Many buildings fail to meet user expectations, causing a performance gap. Pre-occupancy evaluation (PrOE) is believed to have the potential to close the gap. It enables designers to obtain end-user feedback in the design phase and improve the design for better performance. However, PrOE...

Purpose – The purpose of this paper is to develop an exclusive review framework for the Performance Prism. Design/methodology/approach – An extensive literature survey on performance measurement is used to identify the main aspects of the review in such systems. Various dimensions related to...