This paper studies the impact of software piracy in a two-sidedmarket setting. Software platforms attract developers and users to maximize their profits. The equilibrium price structure is affected by piracy: license fees to developers are higher with more software protection but the impact on...

This work analyzes features and industrial structure of the Italian videogame market. The first section contains sales data readings, both synchronicand diachronic, that point out significant traits and features of the field ingeneral. The obtained results definitely confirm all the trends of...

The open-source software (OSS) movement is often analogized as a commons, where products are developed by and consumed in an open community. However, does a larger commons automatically beget success or does the phenomenon fall prey to the tragedy of the commons? This research forwards and...

Purpose Customer satisfaction in a service encounter mainly depends on quality of the service provided. However, technological advancements and higher internet usage rates led to an over dependence of customers to social media. A research to identify the role played by information in the...