Understanding the complex dynamic and uncertain characteristics of organisational employees who perform authorised or unauthorised information security activities is deemed to be a very important and challenging task. This paper presents a conceptual framework for classifying and organising the...

Real-world business processes are resource-intensive. In work environments human resources usually multitask, both human and non-human resources are typically shared between tasks, and multiple resources are sometimes necessary to undertake a single task. However, current Business Process...

In sustainable development projects, as well as other types of projects, knowledge transfer is important for the organisations managing the project. Nevertheless, knowledge transfer among employees does not happen automatically and it has been found that the lack of social networks and the lack...

This chapter discusses reference modelling languages for business systems analysis and design. In particular, it reports on reference models in the context of the design-for/by-reuse paradigm, explains how traditional modelling techniques fail to provide adequate conceptual expressiveness to...

Service-orientation has gained widespread acceptance and is increasingly being employed as a paradigm for structuring both business and IT architectures. An earlier study of extant service analysis and design methodologies discovered a need for holistic approaches that equally account for both...

The emergence of Enterprise Resource Planning systems and Business Process Management have led to improvements in the design, implementation, and overall management of business processes. However, the typical focus of these initiatives has been on internal business operations, assuming a defined...

Research has shown that data warehouses potentially offer great investment opportunities to business. To benefit from this, business needs to invest large sums of money. Such investments are very risky, as no guarantee of the success of these ventures can be given.Object-oriented development has...

[Abstract]: The contribution of small enterprises to the software industry is marked, but the level of understanding of the ways in which they can survive, grow and improve is limited. In particular, there has been a lack of information on the long-term outcomes of process improvement...

Trends that have contributed to the globalisation of the software engineering industry include virtual collaborative teams, off-shore outsourcing, and international migration of IT professionals. These three trends and the international spread of software engineering standards and methodologies...

The modelling of B2B scenarios focuses on conversations between key partners to establish a common business context for their collaboration. With the prevalence of Web services, attention has turned to service choreographies as a means of message exchange ordering between collaborating...